About Portals

For portal owners.

For portal owners:

A portal sits above sites and lets one organisation administer many of them.

With a portal, you can apply your own branding and colours, serve Cloud from your own domain, add sites and users as you need them, and manage notifications across the whole estate.

A portal also enables multi-sites, which drive several sites from a single Control Panel and schedule. That suits an organisation where individual site owners keep day-to-day control but a central team — a city authority, a campus estates department, a head office — needs to operate everything at once.

CapabilityTopic
Several sites, one Control Panel and scheduleMulti-sites
Adding sites, employees and end usersAdministration
Every site, user and device in one listPortal-wide lists

Where the portal has portal-wide file uploads:

On portals with Designer LPC Family, Designer MSC Family, Designer VLC Family, Designer Atlas Family, Express, Animate, or Perform:

One file can also be sent to many devices of the same model across every site — see My files.

Per-portal features

Not every feature is switched on for every portal. These are the ones that are decided portal by portal rather than shipped to everybody, so a topic describing one may cover something your portal does not have. Ask your portal's support contact to have any of them enabled.

FeatureWhat it adds
API keysLets an external system make requests to a site without a person signing in
Authentication optionsSign-in methods beyond email and password — single sign-on, passkeys, and a two-factor policy
Fixture statusPolls the luminaires attached to a device over RDM, and reports their status per fixture and per site
My filesTransfers one file to many devices of the same model, across sites
NotificationsEmails users when devices, fixtures or subscriptions change state
On Device SchedulesPuts a schedule on the device itself, so it keeps running while the site is offline
User RolesNamed sets of permissions, assigned to a user at portal, multi-site or site level
VouchersLets a site's subscription be renewed by redeeming a voucher, bought and paid for without involving you